Help others train to save lives. Learn to thrive. Join Hive.

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Join the largest IT transformation programme across the NHS and help our teams and patients benefit from revolutionary medical technology.

About us

We’re the largest Acute trust in the UK, with over 28,000 staff that care for over one million patients a year.

We want to revolutionise the way we work together. That’s why we’re introducing Hive, a cutting-edge digital solution that brings all our patient information into one place. This way, our services will be more effective than ever before.

The Hive programme is a huge step towards delivering stronger patient outcomes. But we need people to lead the training of our staff and help them use the new system to its full potential. That’s where you come in.

Joining us as a Health Systems Trainer Team Lead on a nine-month contract is a great opportunity to gain a wide range of experience and develop through a project on an extraordinary scale. You’ll be exposed to all kinds of challenges and considerable responsibility. And the best bit? You’ll be providing NHS staff with vital IT skills to help them work more effectively – helping improve patient outcomes across a city we all love, Manchester.

About Hive

Hive’s innovative Electronic Patient Record (EPR) solution is powered by Epic, who are a multi-national, award-winning health sector organisation.

Epic brings all our patient information into one easily accessible place, making our services more efficient. By creating a single source of information that both staff and patients can use, we can start to deliver truly seamless care.

We’ve included some useful links to further information about Hive, including our own dedicated page – and Twitter account, plus vlogs and animations which you can access below.

The opportunity

As one of our Health Systems Trainer Team Leads, you’ll not only deliver crucial Hive training to every member of the team who needs access to the new system, you’ll support a team of trainers to do this too. In a nutshell, you’ll teach classes of between 8-20 people over a 12-week period in both classroom and online settings, but also line manage a team of Health Systems Trainers, providing day-to-day management of the productivity, efficiency, effectiveness and resources of the training team, reviewing performance in line with agreed criteria and standards.

As part of this, you’ll also be responsible for providing guidance, training, and problem-solving assistance to your team ensuring they have the appropriate skills, support and resources they need to do a great job.

What’s more, you’ll work in delivering the training and development of our training materials such as handouts, manuals, eLearning guides and other collateral, all which will be vital to Hive’s successful delivery. The important part is that you’ll be a visible presence across multiple sites, engaging clinical and non-clinical areas with a high-quality, effective service.

If you don’t know much about Hive, don’t worry — we’ll give you full training. Knowing how to use Hive will also put you in an excellent position to work with other Trusts, as they’re also beginning to introduce Epic-based systems so this really could open doors for your NHS career.

Join us at the forefront of change and you’ll enjoy quality training and learning schemes, along with all the benefits you can expect as an NHS employee, even on a fixed term contract.

What skills and experience do I need?

Quite simply, you don’t need to have been a clinical training manager to perform this role.  Instead, if you have a clinical, corporate, technology or an administrative background where you’ve managed others as part of this, this is your opportunity to gain wide-ranging experience and develop through an exciting opportunity on an extraordinary scale.

We’re looking for people with a knowledge of the concepts, standards and practices related to adult learning and educational effectiveness whether that be in a clinical professional capacity or in a service-related industry background. Secondly, experience in customer service or a patient-facing role is key. You’ll be able to solve problems creatively and make technical information easy to understand as you deliver training clearly and comprehensively.

It goes without saying you should also have excellent communications skills, a sharp analytical mind and solid IT skills or the digital savviness to learn an IT system and translate that to others. Experience teaching or mentoring in any capacity is really important as well as having the proven ability to lead the performance and resources of others.

Empathetic, approachable, patient, and respectful, you’ll be able to make decisions to best support colleagues in all training environments. You’ll also need a degree (or equivalent experience), ideally in education or a clinical field. A training qualification such as CertEd or CIPD is essential (though equivalent experience will be considered). You’ll also need to be able to work on site daily across our various sites and adopt a flexible approach supporting training at weekends on some occasions.


Why should I join #TeamMFT?

Being a team member at MFT means being part of something special. We’re the UK’s largest NHS Trust, offering innovative, leading-edge services in the vibrant city of Manchester. We’re also a diverse, friendly team and very proud of our working culture.

By joining us at the start of our digital transformation, you’ll benefit from all the professional advantages of working on a complex, once-in-a-generation project that offers real challenges and exciting opportunities to build on your skills and experience.


How will MFT look after me throughout my fixed term contract?

Even to our colleagues on fixed term contracts, we offer a unique and comprehensive NHS benefits package, including:

Staff Support – Our self-referral service is open to all staff and offers individual counselling and therapy for personal and work-related issues.

Health & Wellbeing – We deliver a range of services including Fitness for Work support, rapid access physiotherapy, emotional resilience and wellbeing training, immunisation and vaccination programmes.

Full and part-time training and career development – We’ll give you a personal development plan and review your progress for the time you are with us to make sure you’re always taking your career forwards.

Flexible Working – We’re committed to developing a flexible workforce that can adapt to the changing needs of the NHS. If you want to work flexibly, we’ll do everything in our powers to make it happen and help you maintain a healthy work-life balance. This will depend on the nature of the role and the requirements of the service/team.

Staff Networks – We’re committed to our equality and diversity policy and run three staff networks: our Black and Minority Ethnic (BME) Staff Network, our Disabled Staff Network, and our Lesbian, Gay, Bisexual and Transgender (LGBT) Staff Network.

Rewards Team – We have a dedicated team who can offer you advice on Parental and Family support and with a bespoke internal intranet site where you will find lots of interesting information of benefits and discounts.

Staff Discounts – Our Trust offers a range of discounts to include gyms, restaurant and bars, hair and beauty, travel and much more.

Interest Free Travel Loans/ Discounted Travel – We offer interest free travel loans, enabling you to purchase an annual ticket for the Metrolink, Train, and Buses. You can also purchase a discounted weekly or monthly Stagecoach bus ticket.

On site Nurseries – you can pay for this facility through our salary sacrifice scheme:

Day Nursery – First Steps Day Nursery is based on our Oxford Road site for children aged 6mths to 5 years

Kids Planet Day Nursery – based on our Wythenshawe site for children aged 6 weeks to 5 years.


How will MFT ensure I am enabled to work safely throughout Covid 19 both now and in the future?

We understand that this is something on most candidates’ minds when considering the world of work and certainly before you choose a career with us.

In terms of workplace safety, our teams strictly follow the Trust’s infection prevention and control guidance. We’re well-equipped to manage any suspected or confirmed cases of COVID-19, and we also have close links with infection control teams and Public Health England.

To ensure our Trust is ‘caring for you, as you care for others’ we have a variety of ways to access COVID-19 support across the Trust:

Information and support guides on the EHW intranet site and MLCO/TLCO extranet.

Caring For You: daily wellbeing sessions provided by a psychological wellbeing therapist.

Virtual COVID-19 traumatic incident debriefs are available if a particularly distressing incident occurs.

Access to a 24-hour employee assistance programme.


If I join the Hive Team, what can I expect in terms of flexible working hours?

Because of the nature of this role and the size, scale and time frame involved in delivering the Hive training, the role will be involved full time on-site working and you’ll need to be available for live classroom training too.

We operate a core hours system, so your start and finish times can be flexible. But during staff training periods we’ll ask you to be available when staff are free, which will involve some evening and weekend work.

We’ll also provide technology if you want an agile working arrangement.


What training will I receive to enable me to perform my role?

You’ll be given comprehensive training for your role including any necessary training with Epic.

The programme team will offer a comprehensive introduction and normal objective setting to support your individual development needs. You will be given expert at the elbow training by our Epic colleagues and you in turn will be given the opportunity to develop others as well.


What career progression may be available if I join the Hive team?

Being part of the Hive Team will develop your skills, preparing you for future roles within the Hive team or across MFT.

You’ll be able to return to a clinical or operational role as an expert in EPR, with the ability to use Hive to support improvements in clinical care or service delivery.

Or you can grow and develop through the Hive Team structure, which has clear pathways to promotion opportunities and helps you develop skills in transformation, change management, clinical informatics, training, technical and system configuration.

Once our Hive is live, it is the beginning of a new journey supporting the organisation to continuously improve the quality of care through effective adoption and use of the system.

So, if after learning more about the Hive programme of work and the huge benefits of this initiative to our Trust and patients alike, then we hope you’ll consider sharing your skills and experience with us in the opportunities on offer.

Diversity & Inclusion at MFT

At MFT, our ambition is to be the best place to work for individuals from every background. That’s why we’re committed to promoting equality of opportunity, celebrating diversity and eliminating any form of unlawful discrimination across our workforce. This way, we can create a truly inclusive environment and make sure our people represent the communities we serve.

Ready to join us?

There has never been a better time to consider a new opportunity, to release your potential, diversify your skills and knowledge in an exciting and high-profile project and help us as the largest NHS Trust in England to become’ job ready’ for the biggest digital solution that has ever been launched across the NHS.  Be part of the action and go down in NHS history.

If you’re excited by this opportunity and think you’re a great match in both skills and experience, we’d love to hear from you and hope you’ll consider applying. One last thing; you’ll need to be able to commit to a 9-month fixed term contract or an agreed secondment from your existing NHS organisation (if relevant) and be ready to start with us in February 2022.

Important: If you’re an internal MFT employee or work in another NHS organisation and are looking to take up a role on a secondment basis, it’s important before you submit your application that you’ve gained permission from your line manager and that they can confirm they are able to support you in being released on a 9-month temporary basis with the option to return to your substantive post when the role comes to an end.