All About..

Galaxy House

What is Galaxy House?

Galaxy House is a specialist NHS inpatient unit for children and young people with complex mental health needs. We are based at the Royal Manchester Children’s Hospital and offer a safe, therapeutic environment where young people receive individualised care from a team of experienced professionals.

We care for young people up to the age of 18 who require specialist input that cannot be provided in the community. Many of the young people we admit to our unit have a combination of mental health, physical health, and neurodevelopmental needs.

 

About Galaxy House

At Galaxy House, we help young people with different mental health difficulties — like eating disorders, unexplained physical symptoms, or behaviours that can be hard to manage (for example, self-harm). How long someone stays depends on their individual needs. We work closely with families and local teams to make sure everyone feels supported, and to plan for going home when the time is right.

Galaxy House is proud to be accredited by the Royal College of Psychiatrists, through both the Quality Network for Inpatient CAMHS (QNIC) and the Quality Network for Eating Disorders (QED).

We have a big, friendly team that works together to support young people. This includes:

  • Mental health nurses, children’s nurses, learning disability nurses, and nursing assistants
  • Clinical and counselling psychologists
  • Occupational therapists (who help with everyday skills)
  • Psychotherapists and family therapists
  • Dietitians and physiotherapists
  • Psychiatrists (mental health doctors)
  • Teachers and teaching assistants from our on-site school

Galaxy House has 12 bedrooms (all single rooms, two with en-suites), shared living and dining spaces, therapy rooms, and outdoor areas. There’s also a small on-site school with two classrooms run by the Royal Manchester Children’s Hospital School, following the National Curriculum from 9.30am to 3.15pm, Monday to Friday.

Our People

  • Service Lead
    Lesley Dawson
  • Ward Manager
    Nicola Clibbens
  • Lead Consultant Psychiatrist
    Dr Rachel Elvins
  • Lead Occupational Therapist
    Kirsten Taylor
  • Consultant Clinical Psychologist
    Dr Paul Abeles
  • Lead Teacher
    Pip Kehoe
  • Medical Secretary
    Melanie Burgoyne-Frankland
  • Senior / Mental Health Administrator
    Matt Abbott

If you have any questions or worries about you or your child’s care, you can contact the team at galaxyhouse.admin@mft.nhs.uk.

You can also contact MFT PALS (Patient Advice and Liaison Service) at pals@mft.nhs.uk if you want extra support or to make a complaint.

Galaxy House Location

    Address:

    Harrington Building, Royal Manchester, Children’s Hospital, Oxford Road, Manchester, M13 9WL

    View Map

    Contact Details:

    Ward Nursing Office:
    0161 701 5197
    Admin Office (Mon–Fri, 9–5):
    0161 701 5026
    galaxyhouse.admin@mft.nhs.uk

    How to get to us:

    By bus: 11, 14, 15, 16, 41, 42, 43, 46, 48, 111, 142, 143 (Hathersage Road, Whitworth Park, or St Mary bus stops)
    By train: The nearest station is Manchester Oxford Road.

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Access to Galaxy House

The following information is for professionals who can refer to Galaxy House:

Referrals to Galaxy House can be made by community CAMHS teams or other Tier 4 providers using the NHS England Form 1. Referrals should be sent to: galaxyhouse.admin@mft.nhs.uk

Referrals need to be supported by the young person’s Consultant Psychiatrist, include consent from the young person or their parent/carer, and show that a Tier 4 gatekeeping assessment has taken place.

For Greater Manchester referrals, the GMAIC service should be contacted on 0161 716 2659 to assess suitability.

We also take referrals from across the country through the children’s inpatient network. For out-of-area referrals, approval from the local NHS England Case Manager or LPC practitioner must be included.

Galaxy House Referral Form

Waiting Times

We aim to respond to referrers within one working day. Referrals that meet the criteria are discussed in a weekly meeting and may be offered a full assessment.

Waiting times between assessment and admission (if appropriate) are variable due to the nature of the service.

We keep in touch with referrers on a regular basis. The young person’s local CAMHS team will continue to offer appropriate support in the meantime.

 

A Typical Day here at Galaxy House

If you are a young person staying in Galaxy House, this is what a typical day might look like for you (This is an outline of a typical day, though this can be different for each young person.  You will be given your own individual timetable each week).

 

Time Activity
7.30am – 8.20am Get up and get ready for the day
8.20am – 9.00am Breakfast time
9.15am – 12.00pm School (10.30-10.45am is breaktime)
12.00pm – 13.00pm Lunchtime
13.00pm – 15.15pm School (14.00-14.15pm breaktime)
15.15pm – 17.00pm Activity and free time
17.00pm – 18.00pm Teatime (evening meal)
18.00pm – 19.45pm Visits or activity on the ward
19.45pm – 20.00pm Suppertime
20:00pm – Bedtime Preparation for going to bed – quiet time, TV, reading

Summer Holidays

We know it is important to have things to do over the school holidays, so we plan a holiday timetable with activities to do both on and off the ward.  These include animal therapy, art projects, music activities, trips to the museum, quizzes and games.

Here’s an example:

 

Community Meeting

Every Tuesday morning at 9:15am we have a community meeting. This is a chance for everyone on the ward to get together, share ideas, and talk about what’s happening that week.

 

Group Sessions and Activities

There are lots of groups to get involved in at Galaxy House — some help you learn new skills or manage feelings (like DBT or life skills), and others are just for fun!

We do yoga, art, pamper sessions, music, games, gardening, and film nights.

Sometimes, we go off the ward together — we’ve done things like laser quest or going to the cinema.

If you have a specific interest or activity you would like to do, please let us know.

Therapy Sessions

You’ll have planned sessions with different members of the therapy team. They’ll explain who they are, what your sessions will focus on, and when they’ll happen — these will be on your timetable.

 

Music@Galaxy House

This is a project led by music therapist and producer Jon Hall from Outsider Music (OM) together with Dr Paul Abeles, Consultant Clinical Psychologist, funded by RMCH charities. It delivered a platform for young people to develop and showcase (publicly and/or privately) their creative and positive ‘selves’; and to explore if and how these life experiences and benefits lay foundation for engagement and improvement in other important life spheres, not least their mental health & wellbeing.

Read about the Music@Galaxy House Project

Frequently Asked Questions

Comfy clothes, pyjamas, toiletries (no glass bottles), and a few personal items like books, posters, or your own bedding to make your room feel homely.

Yes – visiting times are available most days, except Mondays and Thursdays. We’ll explain how visiting works when you arrive.

Yes – you’ll go to the Galaxy House School inside the building. Lessons are flexible and teachers understand that some days you might find it harder to focus.

Just let your worker know! We’ll always use the name and pronouns you tell us you prefer during your sessions and around the ward.

Any member of staff — nurses, therapists, or teachers. We’re all here to support you

When you arrive, our nursing and clinical team will welcome you and help you settle in. You will have time to get to know the space and complete some initial assessments. Your parents/carers will also be part of this process, and we’ll explain how the unit works and how your parents/carers can be involved in your care.

Every young person at Galaxy House has a tailored care plan created with them, their family/carers, and our multi-disciplinary team. It is regularly reviewed and includes medical, psychological, educational, social, and functional goals.

Families play a key role in a child’s recovery. You will be involved through:

  • Regular meetings and progress reviews
  • Family therapy and parent support groups
  • Open visiting (with some structured times)

We work in partnership with you every step of the way, and there’s always someone you can speak to if you have questions or concerns.

  • Friends are welcome but under-18s must be accompanied by an adult
  • Visiting takes place in the young person’s room; other rooms may need to be booked in advance
  • No visiting during meals
  • No visiting on Mondays and Thursdays to allow for observation, assessment, and structured activities
  • Flexible arrangements can be discussed with staff

The nearest car park is on Hathersage Road. Charges apply, but families of long-term patients may receive a temporary parking permit.

All young people attend our on-site school, which follows the National Curriculum. Teachers work closely with your child’s community school to maintain progress and support transition back to their usual education. Education staff are part of the wider care team and contribute to reviews and planning.

If you are a parent/carer, you can contact the unit at any time to speak with staff, and we always arrange a pre-admission visit. We can also arrange video calls if you live further away or are unable to attend in person.

There are rules which staff at Galaxy House have to follow about sharing information. Others involved in the young person’s care are only told what they need to know to enable them to provide this care. In most cases any discussions will be shared with the young person and their family unless there is a good reason not to do this.

Your discharge will be planned carefully in collaboration with you, your parents/carers and your community team. We aim to support a smooth and safe transition back home or to another care setting. You will be given a clear plan and contact details for ongoing support.