{"id":191,"date":"2018-06-19T12:39:23","date_gmt":"2018-06-19T12:39:23","guid":{"rendered":"https:\/\/mft.nhs.uk\/rmch\/?page_id=191"},"modified":"2025-07-08T15:58:00","modified_gmt":"2025-07-08T15:58:00","slug":"rearrange-or-cancel-appointment","status":"publish","type":"page","link":"https:\/\/mft.nhs.uk\/rmch\/patients-visitors\/rearrange-or-cancel-appointment\/","title":{"rendered":"Rearrange or cancel appointment"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column]<div class=\"c-highlight \">\n    From 8th September 2022, the majority of MFT Video Appointments will take place using the new <a href=\"https:\/\/mft.nhs.uk\/the-trust\/mymft\/virtual-video-appointments\/\">MyMFT patient portal and web app<\/a>.<\/p>\n<p>However, some services will continue to use the Attend Anywhere platform. To find out which system you will be required to use, please refer to the appointment letter you received from your clinic or practice.\n<\/div>\n<div class=\"c-highlight \">\n    <\/p>\n<h2>MyMFT: Healthcare in your hands<\/h2>\n<p>MyMFT is an exciting online portal and mobile app created for the patients of Manchester University NHS Foundation Trust.\n<\/div>\n<a  class=\"c-button c-button--primary\"\n    title=\"\"\n    target=\"\"\n    rel=\"\"\n    href=\"https:\/\/mft.nhs.uk\/the-trust\/mymft\/\n\">\n            <span class=\"o-icon c-button__icon\">\n            \n        <\/span>\n        Find out more\n<\/a>\n[\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h2><em>Outpatient appointments<\/em><\/h2>\n<p>You can cancel or change your appointment by contacting one of our outpatient appointment teams. We have different teams booking appointments for each service so to ensure you reach the individual best placed to answer your query, please try to contact the correct team directly on one of the numbers listed below.<\/p>\n<p>To help us assist with your query, please ensure you have the name, address, date of birth and if possible NHS or hospital number available of the patient you are calling about.<\/p>\n<p>If you need to cancel an appointment at short notice (including on the day of your appointment), please contact the relevant appointment team below who will inform the clinic you are not able to attend. Please do not ring the clinics directly as they can at times be very busy and therefore the staff are not always available to answer the phone.<\/p>\n<p>0161 701 9501 \u2013 Main Outpatients Department line<\/p>\n<p>0161 701 8405 \u2013 Haematology\/Oncology<\/p>\n<p>0161 701 9250 &#8211; Burns and Plastics aftercare<\/p>\n<p>0161 701 9007 &#8211; Cleft lip<\/p>\n<p>0161 701 9006 \u2013 Dental<\/p>\n<h2><a href=\"https:\/\/www.disabledgo.com\/organisations\/manchester-university-nhs-foundation-trust\/royal-manchester-childrens-hospital\">AccessAble Access Guide<\/a><\/h2>\n<p><a href=\"https:\/\/www.disabledgo.com\/organisations\/manchester-university-nhs-foundation-trust\/royal-manchester-childrens-hospital\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-571 size-thumbnail\" title=\"Click for Accessibility Information\" src=\"https:\/\/mft.nhs.uk\/app\/uploads\/sites\/8\/2018\/10\/Link-AA-Circle-White-v2-150x150.png\" alt=\"AccessAble logo\" width=\"150\" height=\"150\" srcset=\"https:\/\/mft.nhs.uk\/app\/uploads\/sites\/8\/2018\/10\/Link-AA-Circle-White-v2-150x150.png 150w, https:\/\/mft.nhs.uk\/app\/uploads\/sites\/8\/2018\/10\/Link-AA-Circle-White-v2-300x300.png 300w, https:\/\/mft.nhs.uk\/app\/uploads\/sites\/8\/2018\/10\/Link-AA-Circle-White-v2-60x60.png 60w, https:\/\/mft.nhs.uk\/app\/uploads\/sites\/8\/2018\/10\/Link-AA-Circle-White-v2.png 354w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/a><\/p>\n<h2><em>Rearranging your child\u2019s operation<\/em><\/h2>\n<p>If your child is not able to attend for surgery or you wish to change it to a more convenient time, please tell us as soon as possible so we can give the appointment to another patient.<\/p>\n<p>You can change or cancel the operation date by calling the service where you are being treated \u2013 you will find contact details on your appointment letter.<\/p>\n<p>To help us deal with your request as quickly as possible, please ensure that you provide the following information:<\/p>\n<ul>\n<li>Your child\u2019s full name<\/li>\n<li>Your child\u2019s NHS number or date of birth<\/li>\n<li>A contact telephone number or email address<\/li>\n<li>The date the surgery is booked for<\/li>\n<\/ul>\n<h2><em>Cancellations by us<\/em><\/h2>\n<p>We try to keep every appointment we make, but medical emergencies and unforeseen circumstances mean that we sometimes have to cancel appointments. If this happens, we will arrange a new appointment for you as quickly as possible.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text] Outpatient appointments You can cancel or change your appointment by contacting one of our outpatient appointment teams. We have different teams booking appointments for each service so to ensure you reach the individual best placed to answer your query, please try to contact the correct team directly on one of the numbers listed below. [&hellip;]<\/p>\n","protected":false},"author":58,"featured_media":0,"parent":22,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-191","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Rearrange or cancel appointment - Royal Manchester Children&#039;s Hospital<\/title>\n<meta name=\"description\" content=\"Queries about appointments should be made direct to the department by calling the number on your appointment card or letter.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mft.nhs.uk\/rmch\/patients-visitors\/rearrange-or-cancel-appointment\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Rearrange or cancel appointment - Royal Manchester Children&#039;s Hospital\" \/>\n<meta property=\"og:description\" content=\"Queries about appointments should be made direct to the department by calling the number on your appointment card or letter.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mft.nhs.uk\/rmch\/patients-visitors\/rearrange-or-cancel-appointment\/\" \/>\n<meta property=\"og:site_name\" content=\"Royal Manchester Children&#039;s Hospital\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-08T15:58:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mft.nhs.uk\/app\/uploads\/sites\/8\/2018\/10\/Link-AA-Circle-White-v2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"354\" \/>\n\t<meta property=\"og:image:height\" content=\"354\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/mft.nhs.uk\/rmch\/patients-visitors\/rearrange-or-cancel-appointment\/\",\"url\":\"https:\/\/mft.nhs.uk\/rmch\/patients-visitors\/rearrange-or-cancel-appointment\/\",\"name\":\"Rearrange or cancel appointment - Royal Manchester Children&#039;s Hospital\",\"isPartOf\":{\"@id\":\"https:\/\/mft.nhs.uk\/rmch\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/mft.nhs.uk\/rmch\/patients-visitors\/rearrange-or-cancel-appointment\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/mft.nhs.uk\/rmch\/patients-visitors\/rearrange-or-cancel-appointment\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/mft.nhs.uk\/app\/uploads\/sites\/8\/2018\/10\/Link-AA-Circle-White-v2-150x150.png\",\"datePublished\":\"2018-06-19T12:39:23+00:00\",\"dateModified\":\"2025-07-08T15:58:00+00:00\",\"description\":\"Queries about appointments should be made direct to the department by calling the number on your appointment card or letter.\",\"breadcrumb\":{\"@id\":\"https:\/\/mft.nhs.uk\/rmch\/patients-visitors\/rearrange-or-cancel-appointment\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/mft.nhs.uk\/rmch\/patients-visitors\/rearrange-or-cancel-appointment\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/mft.nhs.uk\/rmch\/patients-visitors\/rearrange-or-cancel-appointment\/#primaryimage\",\"url\":\"https:\/\/mft.nhs.uk\/app\/uploads\/sites\/8\/2018\/10\/Link-AA-Circle-White-v2-150x150.png\",\"contentUrl\":\"https:\/\/mft.nhs.uk\/app\/uploads\/sites\/8\/2018\/10\/Link-AA-Circle-White-v2-150x150.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/mft.nhs.uk\/rmch\/patients-visitors\/rearrange-or-cancel-appointment\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/mft.nhs.uk\/rmch\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Patients &#038; 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