Quality statement

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The MDC is accredited with CPA (UK) Ltd as part of the Department of Haematology at Manchester Royal Infirmary. All investigations are subject to appropriate and rigorous Internal Quality Control (IQC) measures and the laboratory participates in appropriate External Quality Assurance (EQA) schemes, where available, for the disorders investigated.

Confidentiality

The Molecular Diagnostics Centre follows local and national patient confidentiality standards.

Complaints procedure

If you have an issue you wish to raise with us, please contact the laboratory in the first instance on 0161 276 4809.

If we cannot resolve your query directly, the MDC follows the Manchester University NHS Foundation Trust Directorate of Laboratory Medicine complaints procedure, by which means your complaint will be escalated as appropriate.

(Last reviewed 12th February 2018)