{"id":2001,"date":"2026-09-28T11:54:46","date_gmt":"2026-09-28T11:54:46","guid":{"rendered":"https:\/\/mft.nhs.uk\/trafford\/?page_id=2001"},"modified":"2026-09-28T11:54:46","modified_gmt":"2026-09-28T11:54:46","slug":"say-thank-you-to-our-staff","status":"publish","type":"page","link":"https:\/\/mft.nhs.uk\/trafford\/patients-visitors\/say-thank-you-to-our-staff\/","title":{"rendered":"Say thank you to our staff with ShareGratitude"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>A simple way to say thank you<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<span data-contrast=\"auto\">Sometimes a member of staff makes a real difference to your care, or to the experience of someone close to you, and you may want to make sure they know how <\/span><span data-contrast=\"auto\">much it meant.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">ShareGratitude makes it easy for patients and families to send a personal message of appreciation directly to the member of staff or team you would like to thank.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Whether our colleague cared for you directly or supported your experience behind the scenes, you can let them know how much their care, kindness or support meant to you.<\/span>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;2003&#8243; img_size=&#8221;2360 x 1407&#8243; css=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<span data-contrast=\"auto\">Sending a message through ShareGratitude is entirely free of charge; however, if you wish, you can also accompany your message with a small token of appreciation, such as a coffee or postcard, or make a donation to the Manchester Foundation Trust Charity on their behalf. These options are entirely voluntary. A small token could make someone\u2019s day, and donations help the Charity continue supporting our patients, colleagues and services. <\/span><\/p>\n<p><span data-contrast=\"auto\">You can <\/span><a href=\"https:\/\/mftcharity.org.uk\/\"><span data-contrast=\"none\">read more about the incredible work of the Manchester Foundation Trust Charity on their website<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span>[\/vc_column_text][vc_separator border_width=&#8221;7&#8243;][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"c-highlight c-highlight--bordered\">\n    <\/p>\n<h2>How to use ShareGratitude<\/h2>\n<ol>\n<li><span data-contrast=\"auto\">Scan one of the QR codes displayed around our hospitals, or follow this link: <\/span><strong><a href=\"https:\/\/web.humansofsharegratitude.com\/?category=organization&amp;id=691ed9b91d395df3ad3c7c70\">Thank a member of staff.<\/a><\/strong><\/li>\n<li><span data-contrast=\"auto\">Search by hospital, ward and area for the member of staff you would like to thank.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Write a personal message of appreciation.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Submit your message, and it will be delivered securely directly to that member of staff.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">If you wish, you can attach a small token of appreciation or make a charitable donation on their behalf. This is entirely optional.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ol>\n<p>\n<\/div>\n[vc_empty_space height=&#8221;28px&#8221;][vc_separator border_width=&#8221;7&#8243;][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"c-highlight \">\n    <span class=\"TextRun SCXW160240627 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW160240627 BCX8\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-41269 alignleft\" src=\"https:\/\/mft.nhs.uk\/app\/uploads\/2026\/09\/Angelica-ShareGratitude-300x300.png\" alt=\"Headshot of Angelica.\" width=\"205\" height=\"205\" \/><\/span><\/span><\/p>\n<blockquote><p><span class=\"TextRun SCXW160240627 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW160240627 BCX8\">&#8220;The messages honestly mean so much. When you are busy and moving from one patient to the next, you do not always get to see the lasting impact you have had. Reading a thank you message reminds you that what you are doing matters.&#8221;<\/span><\/span><\/p><\/blockquote>\n<p>\u2013 <strong><span class=\"TextRun SCXW160240627 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun CommentStart CommentHighlightPipeRest CommentHighlightRest SCXW160240627 BCX8\">Angelica<\/span><span class=\"NormalTextRun CommentHighlightPipeRest SCXW160240627 BCX8\">, Physiotherapist at North Manchester General Hospital<\/span><\/span><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>\n<\/div>\n[vc_empty_space height=&#8221;28px&#8221;][vc_separator border_width=&#8221;7&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Safe, secure and positive<\/h2>\n<p><span data-contrast=\"auto\">ShareGratitude is designed to protect both patients and staff. Personal contact details are never shared, participation is voluntary, free, and all messages are moderated before delivery to ensure ShareGratitude remains a safe and positive way to share appreciation.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span>[\/vc_column_text][vc_empty_space height=&#8221;28px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator border_width=&#8221;7&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Frequently Asked Questions (FAQs)<\/h2>\n<p>[\/vc_column_text]<section>\n                            <div class=\"c-expanded-content\">\n                            <div class=\"c-accordion close-it\">\n                                     <div class=\"c-accordion__item scrollup\" id=\"expand_what_if_i_do_not_know_the_name_of_the_staff_member_i_want_to_thank\">\n                         <a href=\"#expand_what_if_i_do_not_know_the_name_of_the_staff_member_i_want_to_thank\" class=\"c-accordion__title\">\n                            <div class=\"c-accordion__arrow\">\n                                <img decoding=\"async\" src=\"https:\/\/mft.nhs.uk\/app\/themes\/mft\/dist\/images\/accordion-triangle.svg\" class=\"svg\" alt=\"Arrow\">\n                            <\/div>\n                            <h3 class=\"c-accordion__title-heading\">What if I do not know the name of the staff member I want to thank?<\/h3>\n                         <\/a>\n\n                          <div class=\"c-accordion__content\">\n                            <span class=\"TextRun SCXW139593355 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW139593355 BCX8\">Many staff will have profile pictures you may recognise, or you can search using the information you do know, such as their role, team or where you met them. If you are still unable to <\/span><span class=\"NormalTextRun SCXW139593355 BCX8\">identify<\/span><span class=\"NormalTextRun SCXW139593355 BCX8\"> the individual, please still leave a message<\/span><span class=\"NormalTextRun SCXW139593355 BCX8\">,<\/span><span class=\"NormalTextRun SCXW139593355 BCX8\"> and the <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW139593355 BCX8\">ShareGratitude<\/span><span class=\"NormalTextRun SCXW139593355 BCX8\"> team will endeavour to deliver <\/span><span class=\"NormalTextRun SCXW139593355 BCX8\">you<\/span><span class=\"NormalTextRun SCXW139593355 BCX8\">r<\/span><span class=\"NormalTextRun SCXW139593355 BCX8\"> mes<\/span><span class=\"NormalTextRun SCXW139593355 BCX8\">sage<\/span><span class=\"NormalTextRun SCXW139593355 BCX8\"> to the right person <\/span><span class=\"NormalTextRun SCXW139593355 BCX8\">on <\/span><span class=\"NormalTextRun SCXW139593355 BCX8\">your<\/span><span class=\"NormalTextRun SCXW139593355 BCX8\"> behal<\/span><span class=\"NormalTextRun SCXW139593355 BCX8\">f<\/span><span class=\"NormalTextRun SCXW139593355 BCX8\">.<\/span><\/span><span class=\"EOP Selected SCXW139593355 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span>\n                          <\/div>\n\n                    <\/div> <div class=\"c-accordion__item scrollup\" id=\"expand_what_if_i_do_not_know_the_number_or_name_of_the_ward\">\n                         <a href=\"#expand_what_if_i_do_not_know_the_number_or_name_of_the_ward\" class=\"c-accordion__title\">\n                            <div class=\"c-accordion__arrow\">\n                                <img decoding=\"async\" src=\"https:\/\/mft.nhs.uk\/app\/themes\/mft\/dist\/images\/accordion-triangle.svg\" class=\"svg\" alt=\"Arrow\">\n                            <\/div>\n                            <h3 class=\"c-accordion__title-heading\">What if I do not know the number or name of the ward?<\/h3>\n                         <\/a>\n\n                          <div class=\"c-accordion__content\">\n                            <span class=\"TextRun SCXW234958893 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW234958893 BCX8\">Using the advanced search <\/span><span class=\"NormalTextRun SCXW234958893 BCX8\">option<\/span><span class=\"NormalTextRun SCXW234958893 BCX8\">, you can use the information you do know to help find the <\/span><span class=\"NormalTextRun SCXW234958893 BCX8\">appropriate member<\/span><span class=\"NormalTextRun SCXW234958893 BCX8\"> of staff. You do not need to know every detail to send your message.<\/span><\/span><span class=\"EOP Selected SCXW234958893 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span>\n                          <\/div>\n\n                    <\/div> <div class=\"c-accordion__item scrollup\" id=\"expand_can_i_thank_more_than_one_person_or_an_entire_team_in_the_same_message\">\n                         <a href=\"#expand_can_i_thank_more_than_one_person_or_an_entire_team_in_the_same_message\" class=\"c-accordion__title\">\n                            <div class=\"c-accordion__arrow\">\n                                <img decoding=\"async\" src=\"https:\/\/mft.nhs.uk\/app\/themes\/mft\/dist\/images\/accordion-triangle.svg\" class=\"svg\" alt=\"Arrow\">\n                            <\/div>\n                            <h3 class=\"c-accordion__title-heading\">Can I thank more than one person or an entire team in the same message?<\/h3>\n                         <\/a>\n\n                          <div class=\"c-accordion__content\">\n                            <span class=\"TextRun SCXW62832095 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW62832095 BCX8\">Yes. You can<\/span><span class=\"NormalTextRun SCXW62832095 BCX8\"> individually<\/span> <span class=\"NormalTextRun SCXW62832095 BCX8\">message<\/span><span class=\"NormalTextRun SCXW62832095 BCX8\"> as many members of staff as you wish<\/span><span class=\"NormalTextRun SCXW62832095 BCX8\">, and if<\/span><span class=\"NormalTextRun SCXW62832095 BCX8\"> your <\/span><span class=\"NormalTextRun SCXW62832095 BCX8\">direct <\/span><span class=\"NormalTextRun SCXW62832095 BCX8\">message <\/span><span class=\"NormalTextRun SCXW62832095 BCX8\">also <\/span><span class=\"NormalTextRun SCXW62832095 BCX8\">recognises <\/span><span class=\"NormalTextRun SCXW62832095 BCX8\">the<\/span><span class=\"NormalTextRun SCXW62832095 BCX8\"> wider team, <\/span><span class=\"NormalTextRun SCXW62832095 BCX8\">it<\/span> <span class=\"NormalTextRun SCXW62832095 BCX8\">will<\/span><span class=\"NormalTextRun SCXW62832095 BCX8\"> be shared with the <\/span><span class=\"NormalTextRun SCXW62832095 BCX8\">appropriate colleagues<\/span><span class=\"NormalTextRun SCXW62832095 BCX8\">.<\/span><\/span><span class=\"EOP Selected SCXW62832095 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span>\n                          <\/div>\n\n                    <\/div> <div class=\"c-accordion__item scrollup\" id=\"expand_is_it_free_to_use\">\n                         <a href=\"#expand_is_it_free_to_use\" class=\"c-accordion__title\">\n                            <div class=\"c-accordion__arrow\">\n                                <img decoding=\"async\" src=\"https:\/\/mft.nhs.uk\/app\/themes\/mft\/dist\/images\/accordion-triangle.svg\" class=\"svg\" alt=\"Arrow\">\n                            <\/div>\n                            <h3 class=\"c-accordion__title-heading\">Is it free to use?<\/h3>\n                         <\/a>\n\n                          <div class=\"c-accordion__content\">\n                            <span class=\"TextRun SCXW222553061 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW222553061 BCX8\">Yes. Sending a message of appreciation through <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW222553061 BCX8\">ShareGratitude<\/span><span class=\"NormalTextRun SCXW222553061 BCX8\"> is completely free. Adding a small token of appreciation or making a charitable donation is entirely optional.<\/span><\/span><span class=\"EOP Selected SCXW222553061 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span>\n                          <\/div>\n\n                    <\/div> <div class=\"c-accordion__item scrollup\" id=\"expand_are_the_messages_moderated\">\n                         <a href=\"#expand_are_the_messages_moderated\" class=\"c-accordion__title\">\n                            <div class=\"c-accordion__arrow\">\n                                <img decoding=\"async\" src=\"https:\/\/mft.nhs.uk\/app\/themes\/mft\/dist\/images\/accordion-triangle.svg\" class=\"svg\" alt=\"Arrow\">\n                            <\/div>\n                            <h3 class=\"c-accordion__title-heading\">Are the messages moderated?<\/h3>\n                         <\/a>\n\n                          <div class=\"c-accordion__content\">\n                            <span class=\"TextRun SCXW81969320 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW81969320 BCX8\">Yes. All messages are moderated before they are delivered to help ensure <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW81969320 BCX8\">ShareGratitude<\/span> <span class=\"NormalTextRun SCXW81969320 BCX8\">remains<\/span><span class=\"NormalTextRun SCXW81969320 BCX8\"> a safe and positive <\/span><span class=\"NormalTextRun SCXW81969320 BCX8\">way<\/span><span class=\"NormalTextRun SCXW81969320 BCX8\"> to share appreciation.<\/span><\/span><span class=\"EOP Selected SCXW81969320 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span>\n                          <\/div>\n\n                    <\/div> <div class=\"c-accordion__item scrollup\" id=\"expand_can_i_give_my_message_anonymously\">\n                         <a href=\"#expand_can_i_give_my_message_anonymously\" class=\"c-accordion__title\">\n                            <div class=\"c-accordion__arrow\">\n                                <img decoding=\"async\" src=\"https:\/\/mft.nhs.uk\/app\/themes\/mft\/dist\/images\/accordion-triangle.svg\" class=\"svg\" alt=\"Arrow\">\n                            <\/div>\n                            <h3 class=\"c-accordion__title-heading\">Can I give my message anonymously?<\/h3>\n                         <\/a>\n\n                          <div class=\"c-accordion__content\">\n                            <span class=\"TextRun SCXW182671876 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW182671876 BCX8\">Yes. You do not have to provide your<\/span> <span class=\"NormalTextRun SCXW182671876 BCX8\">name when sending a message. However, if you are comfortable doing so, including <\/span><span class=\"NormalTextRun SCXW182671876 BCX8\">even <\/span><span class=\"NormalTextRun SCXW182671876 BCX8\">your first name can make your message <\/span><span class=\"NormalTextRun SCXW182671876 BCX8\">fee<\/span><span class=\"NormalTextRun SCXW182671876 BCX8\">l<\/span><span class=\"NormalTextRun SCXW182671876 BCX8\"> more meaningful<\/span><span class=\"NormalTextRun SCXW182671876 BCX8\">.<\/span><\/span><span class=\"EOP Selected SCXW182671876 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span>\n                          <\/div>\n\n                    <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/section>[\/vc_column][\/vc_row][vc_row][vc_column][vc_separator border_width=&#8221;7&#8243;]<a  class=\"c-button c-button--primary\"\n    title=\"\"\n    target=\"\"\n    rel=\"\"\n    href=\"https:\/\/thankyou.sharegratitude.com\/\n\">\n            <span class=\"o-icon c-button__icon\">\n            <svg id=\"Layer_1\" data-name=\"Layer 1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"40\" height=\"40\" viewBox=\"0 0 40 40\"><title>other-sectorsArtboard 1<\/title><g id=\"ETA-6953---MFT-Microsites-services-desktop-V1\"><path id=\"Combined-Shape-Copy-2\" d=\"M20.083,1.25a19,19,0,1,1-19,19A19,19,0,0,1,20.083,1.25Zm3.2,9.692a2.674,2.674,0,0,0-3.006-2.907A2.663,2.663,0,0,0,17.3,10.942a2.712,2.712,0,0,0,2.973,2.973A2.722,2.722,0,0,0,23.279,10.942Zm2.147,20.18V28.513l-1.685-.231c-.5-.066-.528-.132-.528-.661V16.558H16.375l-.363,2.676,1.784.628c.33.1.429.33.429.694v7.067c0,.5-.066.595-.529.661l-1.685.231v2.609Z\"\/><\/g><\/svg>\n        <\/span>\n        For more information visit the ShareGratitude website\n<\/a>\n[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221;] A simple way to say thank you [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]Sometimes a member of staff makes a real difference to your care, or to the experience of someone close to you, and you may want to make sure they know how much it meant.\u00a0 ShareGratitude makes it easy for patients and families to send [&hellip;]<\/p>\n","protected":false},"author":92,"featured_media":0,"parent":8,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"template-full-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2001","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - 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