If you have any suggestions, comments or concerns about the services you have received, the Patient Advice and Liaison Service (PALS) team are here to help. Whether you are a patient, a relative, friend or carer, they will listen to your concerns, help make your voice heard and liaise with the relevant staff to sort out any problems quickly.
The PALS team can provide information about NHS services and other sources of help such as Citizen’s Advice Bureau and support you through an anxious time. They also give a voice to patients’ issues, help to identify gaps in services and report to the Trust Board. Contact the team by email firstname.lastname@example.org or call 0161 276 8686. You can also download a copy of the PALS leaflet or an easy-read version of our PALS leaflet.