Queries about appointments should be made direct to the department by calling the number on your appointment card or letter.
If you cannot find this number, call the Trust switchboard on 0161 748 4022. Please let us know at least 24 hours in advance, where possible, so your appointment can be offered to another patient and does not go to waste. This will help us reduce the length of time you have to wait for a hospital appointment following referral by your GP.
If you are waiting for an appointment letter and aren’t sure who to contact, the Patient Advice & Liaison Service (PALS) will be happy to help. Call them on 0161 746 2019 or email firstname.lastname@example.org .
Planning your visit to MFT
At Manchester University NHS Foundation Trust (MFT) we have been working hard to reduce the risk of spreading Coronavirus (COVID-19) by introducing new processes and protocols to ensure the safety of our patients, visitors and staff at all of our hospitals and community locations.
Please be assured that our hospitals are safe and there are a number of strict infection prevention measures in place to protect you and our staff.
Attending a planned inpatient procedure
If you are attending MFT for a planned inpatient procedure, it is no longer a routine requirement to self-isolate for 14 days. This is in line with national guidance for all, including those extremely vulnerable to COVID-19.
Ahead of your appointment, you will have been in contact with your consultant, doctor or GP who will have talked you through the following recommended guidance for planned procedures:
- Follow comprehensive social distancing and hand hygiene measures for 14 days before your planned procedure (click here for government advice on social distancing).
- Three days before your planned procedure, you will have a COVID-19 test to ensure you are not positive for the virus.
- You will need to self-isolate from the day you have your COVID-19 test until your admission into hospital.
However, we do understand that each patient’s circumstances are different and in some cases you may be advised to self-isolate for 14 days prior to your procedure. You can also opt-in to do this yourself based on your individual circumstances if you wish to do so.
Those who do self-isolate for 14 days will still be required to have a COVID-19 test three days before their planned procedure at MFT.
Attending an outpatient appointment
If you are attending MFT for an outpatient appointment, such as for an x-ray or diagnostic test, there is no requirement for you to self-isolate ahead of your appointment. However, please follow comprehensive social distancing and hand hygiene measures for 14 days prior to your appointment.
Please do not visit the hospital if you have a high temperature, a new continuous cough or a loss or change to your sense of smell or taste.
Please do not visit if you feel unwell or have had contact with a confirmed COVID-19 case.
Please be reminded to follow good hand hygiene measures, adhere to social distancing guidance and wear a face mask to reduce the spread of the virus.
Thank you for helping us to reduce the spread of Coronavirus.