Contact Us

For enquiries about hospital appointments please contact the department directly. The number will be on your appointment letter/card.

Switchboard Tel: 0300 3309444

Patient Advice and Liaison Service (PALS)

For Manchester Royal Infirmary, Trafford General Hospital, Altrincham Hospital, Manchester Royal Eye Hospital, University Dental Hospital of Manchester, Royal Manchester Children’s Hospital or Saint Mary’s Hospital

Tel: +44 (0)161 276 8686
Email: pals@mft.nhs.uk


For Wythenshawe Hospital or Withington Community Hospital

Tel: +44 (0)161 291 5600
Tel: +44 (0)161 291 2031
Tel: +44 (0)161 291 2033

Media enquiries at MFT

The Communications Team are the first point of contact for all media enquiries and photography, filming and interview requests at the Trust.

During office hours (Monday to Friday 9.00am – 5.00pm) all media enquiries relating to Manchester Royal Infirmary, Trafford General Hospital, Altrincham Hospital, Manchester Royal Eye Hospital, University Dental Hospital of Manchester, Royal Manchester Children’s Hospital or Saint Mary’s Hospital should be directed to the Communications Team on 0161 276 4430 / 0161 276 5875.

During office hours (Monday to Friday 9.00am – 5.00pm) all media enquiries relating to Wythenshawe Hospital or Withington Community Hospital should be directed to the Communications Team on 0161 291 5450.

Out of hours media enquiries

For out of hours media enquiries relating to Manchester Royal Infirmary, Trafford General Hospital, Altrincham Hospital, Manchester Royal Eye Hospital, University Dental Hospital of Manchester, Royal Manchester Children’s Hospital or Saint Mary’s Hospital, please contact the hospital switchboard via 0161 276 1234 and you will be directed to the on call communications lead.


For out of hours media enquiries relating to Wythenshawe Hospital or Withington Community Hospital, please contact the Duty Manager via switchboard on 0161 998 7070.

Patient confidentiality

We are committed to protecting patients’ confidentiality. We cannot provide any information about a patient unless we are given permission from the individual or their next of kin.

Condition checks

We are able to give a basic condition check to the media where a named individual has been identified and the patient or their next of kin has given consent for this information to be released. Requests for condition checks should be made to the Communications Team.