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For enquiries about hospital appointments please contact the department directly. The number will be on your appointment letter/card.

Switchboard Tel: 0300 3309444

Trust Headquarters

Cobbett House
Manchester University NHS Foundation Trust
Oxford Road
M13 9WL

Click here to see a map of the Oxford Road Campus site

Manchester Foundation Trust Charity

If you have are thinking of making a donation to any of our hospitals, each of our nine hospitals has a dedicated Charity. To contact the Charities Team please call 0161 276 4522 (during office hours, Monday-Friday, 9am-5pm) or alternatively email You can find out more about Manchester Foundation Trust Charity at

Thank you for your support.

Patient Advice and Liaison Service (PALS)

For Manchester Royal Infirmary, Trafford General Hospital, Altrincham Hospital, Manchester Royal Eye Hospital, University Dental Hospital of Manchester, Royal Manchester Children’s Hospital, North Manchester General Hospital or Saint Mary’s Hospital

Tel: +44 (0)161 276 8686

Download the PALS information leaflet

Medico-Legal Department

Family Liaison team


In order to prevent the spread of COVID 19 The Trust has had to restrict visitors to the hospitals.

The trust realises how important it is for families to keep in touch especially when they are in hospital, and have developed the Family Liaison team who will;

  • Help patients make contact with their families/friends/carers
  • Provide communication media such as video calls for patients and their families
  • Sit with patients who may be feeling lonely
  • Arrange for a patient’s personal belongings to be brought to them as necessary
  • Pass messages from patients to family members

Operating hours

9am-8pm, 7 days a week

Contact details

0161 701 2707  email:

Locations of Service

Across all MFT inpatient services

Media enquiries at MFT

The Communications Team is the first point of contact for all media enquiries and photography, filming and interview requests at MFT.

During office hours (Monday to Friday 9.00am – 5.00pm) all media enquiries should be directed to the Communications Team via email or by calling 0161 276 5875

Please only use this number for media enquiries. For all other enquiries please contact the switchboard.

Media queries in relation to patients must include the patient’s:

  • Date of birth
  • Home address
  • Patient number

We cannot consider queries without these. We also need written confirmation from the patient or their Next of Kin (if they have no capacity) that we can comment on their situation.

Out of hours media enquiries

For out of hours media enquiries please contact switchboard via 0161 276 1234 and you will be directed to the on call communications lead.

Patient confidentiality

We are committed to protecting patients’ confidentiality. We cannot provide any information about a patient unless we are given permission from the individual or their next of kin.

Condition checks

We are able to give a basic condition check to the media where a named individual has been identified and the patient or their next of kin has given consent for this information to be released. Requests for condition checks should be made to the Communications Team.

Legal correspondence

All legal correspondence should, in the first instance, be sent to and not to any other of our contact email addresses.