MFT Covid-19 Interim Visiting Policy – Friday 24th December 2021
Our updated visiting restrictions will continue to differ depending upon the level of risk associated with a patient’s pathway as set out by NHS guidance. These restrictions will also differ depending on the type of ward or unit, and whether a patient has been identified as having a specific need.
Key principles of the policy are:
- One visitor may be permitted following a risk assessment, if the assessment indicates that this can be achieved safely (i.e. low risk) and the patient wishes to receive a visitor.
- Visitors must have no symptoms or known recent Covid-19 contact or exposure.
- Visitors who have had Covid-19 infection, must have been asymptomatic for the previous 14 days.
- Any visiting should be pre-arranged or at a locally specified visiting time in order to minimise the number of visitors in a clinical area at any one time.
- Movement of visitors around the premises should be minimised.
- All visitors to Trust premises are required to abide by the Trust Protocol for the use of face masks.
- Visitors are required to comply with safety measures, including wearing a surgical face mask, distancing, handwashing and donning the appropriate PPE as identified by the clinical staff responsible for the patient’s care.
- Where specific needs have been identified, the number of visitors permitted and the length of time they may stay will be influenced by the assessed level of risk and the capacity to enable appropriate distancing measures.
In order to protect our patients and staff, visitors who refuse to comply with Infection Control requirements will be asked to leave the Trust’s premises.
Visitors are advised not to visit any of our premises if they are unwell; have a high temperature; a new continuous cough; a loss of or change to their sense of smell; or have had contact with a confirmed or suspected Covid-19 case.
Visitors who are vulnerable as a result of their medication, chronic illness, or are over the age of 70 are advised not to visit if possible.
In order to support families to maintain contact during a patient’s admission, processes have been put in place in our inpatient areas to support and encourage patients to access virtual visiting and alternative means of communicating with family and friends if they are able to do so.
In areas where visiting is restricted, our clinical staff are expected to maintain daily contact with an identified family member, as agreed by the patient or identified through a best interest process if the patient is not able to do so. The frequency of contact may be reduced if this is agreed by the patient and family.
We will continue to review the policy as new national guidance is received and in accordance with the local prevalence of Covid-19.
Thank you for your continued understanding and co-operation with these arrangements to help keep patients, staff and visitors safe.
Restricted Access to Manchester Royal Eye Hospital
As part of our response to the COVID-19 outbreak, we are implementing the following changes to our entrances and exits at all of our hospitals on Oxford Road Campus, including Manchester Royal Eye Hospital (MREH).
Please see below for further guidance. Security will be present to facilitate the flow of patients and visitors attending the hospital with support from the Family Liaison Hub.
If you are a patient attending a planned appointment please bring your letter with you.
Access to MREH restricted to 08:00 – 20:00
- Access via the main MREH Hospital Entrance for planned appointments and for the MREH Emergency Department
Patients’ entrance for pharmacy collections from pick up points in MREH – only one adult to attend for collection unless support needed due to mobility issues
If possible we would strongly recommend using public transport to get here. Our hospitals are in dense urban locations where roads are often busy and parking is often oversubscribed. All our hospitals are served by many bus routes and other community transport services which are detailed in the pages linked above.
For information about any public transport services please contact Transport for Greater Manchester on 0871 200 2233. Their lines are open between 7.00am and 8.00pm on Monday to Friday, and from 8.00 am to 8.00 am on weekends and bank holidays, you can also visit their website.
Free cross-site bus
We are currently running a free electric shuttle bus around the central site, taking patients and visitors from the two main car parks at Grafton Street and Hathersage Road from the car park entrance to their hospital door. This currently operates during daytime hours only; look out for the yellow bus stops and mini electric bus.
Our Oxford Road campus is very well served by buses. Over twenty different routes from across Manchester all stop directly outside the Hospital on Oxford Road, including the 147 bus from Piccadilly Train Station. The First Bus 18 Service from Langley and the V1/V2/ V3 from Leigh and Atherton stops on the Boulevard close to all main hospital entrances.
For more information on these services, or to plan your journey please visit: https://my.tfgm.com/#/planner/
We have cycle racks to lock your bike up outside all of our Central Site hospitals. It’s about a 15 minute ride to us from Manchester Piccadilly Train Station, or 10 minutes from Manchester Oxford Road Train Station.
All users leave their bikes at their own risk and the Trust is not liable for stolen or damaged bikes.
Our closest railway stations are Manchester Oxford Road (MCO), approximately 1 mile away, and Manchester Piccadilly (MAN), approximately 1.5 miles away. Both are a short walk, cycle or bus ride from our Oxford Road location.
Visit National Rail for a personalised rail timetable, simply click the link and enter your starting station, destination (MCO or MAN) and travel time.
Our nearest tram stop is at St Peter’s Square at the north end of Oxford Road, approximately 1.5 miles away. This is a short walk, cycle or bus ride from our Oxford Road location.
We’re based on Oxford Road and are very well connected to the rest of the city. It’s about a 40 minute walk from Manchester Piccadilly Train Station, or 20 minutes from Manchester Oxford Road Train Station.
Visit Walkit for a personalised walking map and directions to our site, simply click the link and enter your start location.
Park and Ride
We recognise that people come from all over Manchester to our hospitals, and access by car can often be difficult. With this in mind we have a ‘Park and Ride’ location from which you can take a free shuttle bus to the main hospital site and then walk or catch a 5 minute bus down Oxford Road to the Dental Hospital.
This located at Trafford General Hospital (map).
Trafford Shuttle Times
The Trafford General Hospital shuttle runs from 10:30 am to 3pm, Monday to Friday. It departs from the main entrance of Trafford General Hospital towards the Oxford Road Campus (and returns) approximately every hour. This service is free for staff who hold a valid MFT ID badge. All others passengers (including patients and visitors) are required to pay £1 to the driver (cash only). You can view the timetable here.
Wythenshawe Shuttle Times
The Wythenshawe Hospital shuttle runs from 10:30 am to 3pm, Monday to Friday. It departs from the layby between Entrance 5 and 6 towards the Oxford Road Campus (and returns) approximately every hour. This service is free for staff who hold a valid MFT ID badge. All others passengers (including patients and visitors) are required to pay £1 to the driver (cash only). You can view the timetable here.
As a city centre location on one of the busiest roads in the region, parking can be in high demand at our main site so please allow time to find a space when you arrive. We are around 1 mile from the nearest motorway junction and are accessible by car. Note that the roads surrounding our site will face disruption over the next few years due to works associated with the Bus Priority Package.
Visit Google Maps for a personalised driving map and directions to our site, simply click the link and enter your start location.
Car parking for patients and visitors at our Oxford Road site is largely located in one of our two multi-storey car parks located at either the North East (Grafton Street Multi-storey) or South West (Hathersage Road Multi-storey) of the site. Each of these car parks provide parking for patient, visitor and staff car parking and operates a pay on foot system where customers make their payment for parking on exiting the car park.
A very limited amount of parking is available in front of Accident and Emergency which is a pay and display car park
The following tariffs apply to all car parks at our central site:
- 0 – 30 minutes: Free
- 30 minutes – 3 Hours: £2.50
- 3-6 Hours: £5.00
- 6-24 Hours: £15.00
- Weekly Parking Permit: £20.00
- Monthly Parking Permit: £40.00
If you have been to an out-patient appointment or attended Accident & Emergency and your visit has gone over 6 hours, you will be charged only the £5 rate. Please speak to a member of Security staff at the car park before paying and bring proof of your appointment or attendance.
We do not charge for parking for:
- Disabled badge holders
- Relatives of Intensive Care/High Dependency Unit patients
- Frequent attenders (three or more times a week)
- Relatives of long stay patients
If all disabled spaces are full, disabled badge holders may park in any normal car park space free of charge.
There are three local taxi firms operating around the hospital site:
- Radio Cars – 0161 236 8033
- Union Cars – 0161 225 5566
- Link Cars – 0161 225 1800
Accessibility & Specialist requirements
View access information for each of our sites (availability of accessible lifts, low payment counters, assisted access entrances etc.).
Wheelchairs are available for a £1 deposit in the entrances of our two multi-storey car parks on Hathersage Road and Grafton Street, as well as being available in the entrances of hospitals.
- Specialist Requirements
If you have any accessibility enquiries or special requirements such as help with visual impairment, hearing, language or communication matters, please ask a member of staff for assistance or contact the Patient Advice & Liaison Service (PALS) on 0161 746 2019. You can also contact us by minicom on 0161 746 2243. Sign Language Interpreters and Lip Speakers may also be available by prior arrangement.
For details on accessible transport across Greater Manchester which you can use to travel to your hospital please click the link below:
Accessible Transport Guide
- Transport for Sick Children
Transport for Sick Children is a registered charity working throughout Greater Manchester and helping children to reach their hospital appointments.
Telephone enquiries: 0161 432 7800
- Ring and Ride
Ring and Ride is a door-to-door accessible minibus service for people of all ages who find it difficult to use ordinary public transport.
Telephone enquiries: 0161 200 6011
- Travel vouchers
Travel vouchers are for people who are not able to use ordinary buses, trains or Metrolink and have serious walking difficulties or are registered blind. They can be used to pay for taxis and for travel on accessible bus services such as Ring and Ride and Community transport.
Telephone enquiries: 0161 244 1050
- Community transport
Local Link is a service which allows passengers within certain areas of Greater Manchester to book door-to-door journeys.
Telephone enquiries: 0845 605 5505