Emergency and Urgent Services

New Patient Entrance

Please note that as of Tuesday 17th of May, the entrances for the Emergency Department (ED) and Urgent Treatment Centre (UTC) at MRI have now moved across the site to make way for the redevelopment of MRI’s ED – known as Project RED.

Patients will need to use the new entrance, situated in a new modular building outside the MRI Outpatients Entrance, near to Grafton Street Car Park. Here you will be assessed and directed to the right MRI department.

We have put up signs around our site to help direct you to the new entrance, and flyers will also be distributed.

Project RED will modernise our facilities to best meet the changing needs of the local population. It will include increased capacity, and a more streamlined layout to ensure patients continue to receive high quality emergency treatment and care in an improved environment.

The Emergency Department at the Manchester Royal Infirmary has built its international reputation by striving to provide the highest quality of contemporary, evidence-based emergency care, informed by ground-breaking research, backed by high-level education, and centred on the needs of our patients. Our Emergency Department is accredited as a level 1 Major Trauma Centre, receiving major trauma from across Greater Manchester. The unit is one of the largest Emergency Departments in the country with around 110,000 new attendances each year. The Trust also boasts a dedicated Paediatric Emergency Department, built in 2009, on the site of the largest Children’s Hospital in Europe.

In 2021, the Emergency Department opened a new Urgent Treatment Centre for patients who present with minor injuries or illnesses. This is a walk-in service; however, appointments can be made for suitable patients by calling 111 for medical advice.

Generally, you should visit our Emergency Department or call 999 for emergencies, such as:

If an ambulance is needed, call 999, the emergency phone number in England.

Admission

At our Emergency Department a doctor or nurse will assess your condition and decide on further action. You usually must wait before you are seen, particularly during busy periods. We aim to try and see, diagnose and treat 95% of people within four hours of arrival. Please remember that everyone is assessed on clinical need so people will not always be seen in the order they arrive.

Location

Access by car is from Grafton Street. Pedestrian access is from Upper Brook Street.

Contact Details

Telephone: 0161 276 4147 (Main Reception)