Existing Hearing Aid Patients

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Do you think your hearing has changed?  Do you think your hearing aid(s) aren’t working properly?

If you aren’t managing as well as you used to with your hearing aid(s) or you are having hearing difficulties in particular situations, then either contact us by phone or call in to the drop-in repairs desk.

Telephone number: (0161) 276 4613

Repair Desk Opening Times: Monday – Friday, 9.00 am – 3.00 pm

If there is a problem with your hearing aid(s) we will either fix this or replace the hearing aid(s) for you at the drop-in repairs clinic.  If we think you require a hearing test, or a more in-depth look at your hearing difficulties, then we will make an appointment for you to come and see an Audiologist for one of the following appointments:

Hearing Reassessment

This will be a one hour appointment with an Audiologist.  You will be seen within six weeks of you contacting us about your difficulties.  The appointment will usually include the following;

Hearing Aid Fitting or Exchange

This will be a one hour appointment with an Audiologist.  If you already have one hearing aid then we might agree to try a hearing aid for your other ear, or we might think you would benefit from a different type of hearing aid(s).

We will set the hearing aid(s) up using Real Ear Measurements (REMs) to make sure they are at the correct volume and if they are different to your old hearing aid(s) then we will show you how to use them and discuss the differences with your old hearing aid(s). You will be given the option for a further follow up appointment to be made in six weeks to see how you are getting on with the new hearing aid(s).

Fine Tune Appointment

This will be a 30 minute appointment with an Audiologist who will talk with you about any hearing difficulties you might be having and will be able to adjust your hearing aid(s) to try and improve things for you. You will be given the option for a further follow up appointment to be made in six weeks to see how the changes have helped.