The Macmillan Cancer Information and Support Service

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The Macmillan Cancer Information and Support Centre is a confidential, free service for anyone affected by cancer, including patients, carers, professionals and the general public.

The service offers the opportunity to talk in confidence about what you are going through in a supportive, private and relaxing environment.

We aim to ensure that everyone affected by cancer has access to relevant information and appropriate support. This includes information and advice about:

  • Emotional support and counselling
  • Support groups
  • Accessing benefits and financial support or referral to our Macmillan Advice Service
  • Practical support
  • Living with and beyond cancer
  • Caring and supporting somebody affected by cancer
  • Different types of cancer
  • Signs and symptoms and reducing your risk of cancer
  • Treatment and side-effects
  • Complimentary therapies
  • Talking to children
  • Travel and parking

How do I access the service?

Anyone can access the service for information and support with any aspect of cancer. You can use our centre to talk to our staff and volunteers about any concerns you may have or access our varied information booklets to take away with you.

We strive to ensure that our service is accessible to all and have wheelchair access and hearing loops installed. We are able to provide translators where required (by appointment only) and stock information in a range of formats.

No appointment is necessary but if you are making a special journey to the centre or need to discuss accessibility requirements, we recommend that you contact us beforehand to ensure that we have adequate staff available.

The centre is open Monday – Friday 9.00am until 4.00pm (excluding bank holidays).

Please note that we close at 12.30pm on the last Wednesday of each month for team meetings.

We also offer information and support over the phone and via email.

Telephone: 0161 276 6868 (answerphone available out of hours)

Email: cancer.information@mft.nhs.uk

How to find us

The Macmillan Cancer Information and Support Centre is located in the Main Outpatient Department at Manchester Royal Infirmary, Oxford Road, Manchester, M13 9WL.
Macmillan Centre Map

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Macmillan Wellbeing Centre Trafford

The Macmillan Wellbeing Centre supports anyone over the age of 18 years, who lives in Trafford or is registered with a Trafford GP, who is living with cancer, including their family, friends and carers. We provide a warm, welcoming environment and we have a relaxed and informal approach.

People who use the centre tell us that when they, or someone close, receive a diagnosis of cancer – things that had been certain in their life are thrown into serious doubt. We provide the psychological and emotional support that helps people to build resilience and resourcefulness. Our emphasis is on ‘wellbeing’ enabling people to live as well as possible for as long as possible.

We offer complementary therapies and therapeutic groups to help people build their confidence and self-esteem, manage fatigue, learn relaxation and mindfulness techniques. We provide an information area, offering information on many aspects of cancer. People can choose to take away or be guided through the information.

Our services also include supportive counselling. Sometimes we may need help to untangle or thoughts and feelings. Talking to a counsellor, who is trained to listen and help us work through our distress and difficulties, can help. The counselling service also works with those who are bereaved through any cause.

People can refer themselves to the centre or be referred, with their permission, by a health or social care professional. An appointment will then be made with a Supportive Care Co-ordinator. Here you can discuss your concerns, choose the centre services you feel will be of most benefit to you, and agree future appointments. Your Supportive Care Co-ordinator will be your personal contact whilst you are receiving support from the centre.

Trafford Service Contact Details

Anyone wishing to contact the centre can do so by dropping-in, telephoning (answerphone outside opening hours) or emailing us. We are open Monday-Thursday 9am-5pm and Fridays 9am-4.30pm.

Macmillan Wellbeing Centre, Moorside Road, Davyhulme, Manchester, M41 5SN

We are located within the grounds of Trafford General Hospital

Telephone: 0161 746 2080

Email: macmillancentretrafford@nhs.net

www.macmillancentretrafford.org

Macmillan Welfare Rights

The Macmillan Welfare Rights Service is provided by Manchester City Council funded by Macmillan Cancer Support and supported by MFT. It is available to patients (and their families) who have a cancer diagnosis and a connection to the MFT central site (inpatient or outpatient).

If you are struggling to cope with the financial impact of cancer we can help with:

  • Checking you are receiving the correct income
  • Applying for social security benefits and tax credits
  • Appealing against benefits decisions
  • Issues with your benefit claims such as overpayments
  • Health costs, such as prescriptions and travel to hospital
  • Accessing charitable grants
  • Applying for housing and council tax benefit
  • Referring on for specialist advice regarding debts and housing issues

The service is free and confidential.

Contact Details

  • The Macmillan Advice Workers are located on the Main Corridor just outside Main Outpatients in the MRI Purple Zone
  • Telephone:0161 276 3244 or 0161 276 324

Appointments can be made via telephone or emailing the completed referral form to mailto:peter.thompson@manchester.gov.uk / anne.brereton@manchester.gov.uk