A simple way to say thank you
Sometimes a member of staff makes a real difference to your care, or to the experience of someone close to you, and you may want to make sure they know how much it meant.
ShareGratitude makes it easy for patients and families to send a personal message of appreciation directly to the member of staff or team you would like to thank.
Whether our colleague cared for you directly or supported your experience behind the scenes, you can let them know how much their care, kindness or support meant to you.
Sending a message through ShareGratitude is entirely free of charge; however, if you wish, you can also accompany your message with a small token of appreciation, such as a coffee or postcard, or make a donation to the Manchester Foundation Trust Charity on their behalf. These options are entirely voluntary. A small token could make someone’s day, and donations help the Charity continue supporting our patients, colleagues and services.
You can read more about the incredible work of the Manchester Foundation Trust Charity on their website.
How to use ShareGratitude
- Scan one of the QR codes displayed around our hospitals, or follow this link: Thank a member of staff.
- Search by hospital, ward and area for the member of staff you would like to thank.
- Write a personal message of appreciation.
- Submit your message, and it will be delivered securely directly to that member of staff.
- If you wish, you can attach a small token of appreciation or make a charitable donation on their behalf. This is entirely optional.
“The messages honestly mean so much. When you are busy and moving from one patient to the next, you do not always get to see the lasting impact you have had. Reading a thank you message reminds you that what you are doing matters.”
– Angelica, Physiotherapist at North Manchester General Hospital
Safe, secure and positive
ShareGratitude is designed to protect both patients and staff. Personal contact details are never shared, participation is voluntary, free, and all messages are moderated before delivery to ensure ShareGratitude remains a safe and positive way to share appreciation.
Frequently Asked Questions (FAQs)
What if I do not know the name of the staff member I want to thank?
What if I do not know the number or name of the ward?
Can I thank more than one person or an entire team in the same message?
Is it free to use?
Are the messages moderated?