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This information is designed to make your forthcoming out-patient appointment as straightforward as possible.

What if I cannot attend an appointment?

Your letter will give the time, date and location of your appointment. It is very important that you attend the appointment. If, for any reason, you are not able to attend at the date and time allocated, please tell us as soon as possible, so that the appointment can be offered to another patient.

If you need to cancel or rearrange your appointment, please use the contact number provided on your letter. For further information on rearranging or cancelling your appointment click here.

If you have not phoned or e-mailed to cancel your appointment and you do not attend, please note that you will not be automatically issued with another appointment and may be discharged back to the care of your GP.

What if I have special requirements?

If you have special requirements please telephone us using the contact number on your letter before your appointment.

How do I get there?

If you are travelling by public transport, timetable information can be obtained by telephoning Transport for Greater Manchester (TfGM) on 0871 200 2233 or you can visit their website:

If you are travelling by car, the closest car park to the Hospital is the Hathersage Road multi-storey car park. This car park is situated on Hathersage Road by the junction with Upper Brook Street. There is disabled parking on the ground floor of the car park.

For further travel information click here.

Reclaiming travel costs

If you are claiming benefits or are on a low income, you may be entitled to reclaim all or part of your travel costs. Please take your receipts with proof of your entitlement to benefits to the Cashiers’ Office. This is open Monday – Friday, 9.00 am – 1.00 pm and 1.30 – 4.00 pm. Please note that taxi fares are not reimbursed. For further information contact the Hospital Travel Cost Scheme Helpline on 0845 850 1166, website:

Please leave plenty of time to find a parking space as the car parks are busy.

Ambulance transport

If you have medical needs that require ambulance transport, you must contact your GP to arrange this for your first visit.

What will I need to bring?

You will need to bring all medicines, inhalers, creams or other medications that you use in their original packaging (if possible) or any records you may have about your condition.