Rearrange or cancel appointment

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Update for patients re: routine outpatient appointments

We have made the unprecedented decision to temporarily suspend upcoming routine outpatient appointments in response to the extraordinary COVID-19 (Coronavirus) situation.

If you have received a letter advising you that your appointment(s) has been cancelled then you must not attend

If you have not received a letter then you SHOULD attend your planned appointment at the hospital unless you have received a telephone call from the hospital indicating that you now have a telephone appointment.

We have taken these steps because the NHS needs to divert staff and resources away from routine activity to support an increased need for critical care.

If you did have an appointment scheduled please be assured that your case will be reviewed by our clinical teams to identify the most appropriate next steps for you. We will then contact you again to let you know what will happen next. This may take some time depending on how the national situation develops.

If you have concerns about medications that you normally collect from the Hospital Pharmacy, we are making plans to ensure you receive your medication. This may not be through the Hospital Pharmacy and we are looking at alternative arrangements, for example with local pharmacists. If this affects you we will be in touch to confirm the arrangements.

You should now await further communication from the Hospital, please do not contact us as we will be in contact with you in due course either via letter or telephone.

We do understand that this may be difficult for you and we appreciate your patience in light of this unprecedented situation.

We are sorry for any inconvenience and anxiety the cancellation of your appointment may cause. Thank you for your support to the NHS and the wider community at this time.

Your appointment letter will give you the time, date and location of your appointment. It is very important that you attend the appointment. If, for any reason, you need to cancel or rearrange an appointment or an operation, please see the details below to find out how to contact the right team.

Gynaecology (Oxford Road Campus)

Benign Gynaecology

(0161) 701 0754 (8.30 am – 4.30 pm)

Reproductive Medicine (New Saint Mary’s)

(0161) 276 6000 (8.30 am – 4.30 pm)

Warrell Unit (Uro-gynaecology)

(0161) 276 6332 (8.30 am – 4.30 pm)

Colposcopy

(0161) 276 6365 (8.30 am – 4.30 pm)

Oncology

(0161) 701 7552 (8.30 am – 4.30 pm)

Maternity (Obstetrics) – Oxford Road Campus

Antenatal

(0161) 276 6409 / (0161) 276 6377 (8.30 am – 5.00 pm)

Your operation

If you are not able to attend for surgery or you wish to change it to a more convenient time, please tell us as soon as possible so we can give your appointment to another patient.

You can change or cancel your operation date by calling the service where you are being treated – you will find contact details either on your appointment letter.
To help us deal with your request as quickly as possible, please ensure that you provide the following information:

• Your full name
• Your NHS number or date of birth
• A contact telephone number or email address
• The date your surgery is booked for

If you cannot attend and do not notify us in advance, you might not be automatically issued with a new appointment and could have to return to your GP to make a new appointment with us. Please see our patient access, booking and choice policy for more information.

Information regarding your appointment