Have your say and make a difference to your local hospital services
At MFT we believe providing high-quality care for each person is fundamentally important. We are excited to announce that, in January 2026, the NHS is launching a major survey on people’s experiences of their hospital stay. If you had an overnight hospital stay during November 2025, you could be invited to give feedback on the quality of care and treatment you received.
In last year’s survey, we received 439 responses from patients aged 16 and over, who used the survey to tell us what is working well and what requires improvement. If you are invited to take part, you will receive a letter with information on how to complete the survey online using a computer, tablet or your mobile phone. If you prefer to complete the survey on paper, a paper questionnaire will be sent in a later mailing.
Participation will not affect your care in any way. The survey is confidential, and your answers will not be shared with our staff.
The survey is carried out by the Care Quality Commission and a dedicated Survey Coordination Centre at Picker. The results will be published in the summer of 2026 and will be used to assess NHS Trusts in England. What we learn will enable us to identify key priorities, aiding our mission to provide the very best care and treatment for you and our community. The NHS Adult Inpatient Survey has Section 251 (NHS Act 2006) approval to process contact details.
For more information about the survey, please visit the CQC website or call our Patient Experience Team at 0161 701 0149.