The Hearing aid “drop-in” service and The Audiology department are temporarily closed due to the ongoing Corona Virus pandemic. This effects our Withington Community Hospital, Wythenshawe Hospital and Wythenshawe Forum sites. However, We are operating a postal service for batteries and tubing in addition to a limited repairs service. For hearing aid repairs, batteries, tubing or any other enquiries we ask you telephone 0161 217 3074 and we will advise you accordingly. For enquiries about referrals or appointments, please contact the Appointments Clerks on 0161 217 3150 / 3195 or 3155. The safety of our patients and staff is our highest priority. In this difficult time, we will do our best to provide the service you are accustomed to.

Audiology involves the assessment, treatment, and ongoing management of hearing and balance disorders. MFT’s Audiology service is based at Withington Community Hospital and we also run clinics at Wythenshawe Hospital and Wythenshawe Forum Health.

We provide an excellent service using state of the art equipment and the latest digital technology. We are also one of the first hospitals in Greater Manchester to gain accreditation from UKAS – the United Kingdom Accreditation Service. This means that we are nationally recognised as a high standard service following best practice guidelines, ensuring everyone who is seen will receive the best quality of care.

What will happen at the appointment?

At the initial appointment, a complete history will be taken, followed by a hearing test. We will talk through the results with you and you may be offered a hearing aid. If you are happy to try this, an appointment for a fitting will be arranged. You hearing aids will be set up and tested and the audiologist will explain how to use your hearing aids and maintain them. A follow-up appointment may be arranged either in person or over the phone to check on your progress and ensure you are getting on well with your hearing aids.

Hearing Aids

Some of the benefits of hearing aids include:

  • Amplifying sounds in your environment to match your level of hearing loss
  • Masking tinnitus – the persistent sound of ringing or other sounds such as buzzing
  • Improving hearing in one-to-one conversations, groups, and when watching TV

Hearing Aid Repairs

Our hearing aid service and maintenance counter is the hub of the Audiology Department. There is a drop-in service every day for batteries, servicing and basic repairs. The drop-ins take place at our Audiology Departments at:

Ground Floor, Withington Community Hospital, Nell Lane, Manchester, M20 2LR, 0161 217 3074: 9am-4pm Monday to Friday (Closed 12pm-1pm. Closed on Bank Holidays)

Please telephone to arrange an appointment if you cannot attend during drop in session opening times.

1st Floor, Main Outpatients Department, Wythenshawe Hospital, Southmoor Road, Wythenshawe, M23 9LT, 0161 291 2407: Tuesday 1.15-4pm (Closed on Bank Holidays)

Wythenshawe Forum, Forum Health, Simonsway, Wythenshawe, Manchester, M22 5RX, 0161 435 3500: Second and fourth Wednesday of every month, 9am-12pm (Closed on Bank Holidays)

Balance Assessments

Balance disorders can sometimes be caused by problems with your ears which is why your doctor may refer you to our audiology department. Your balance assessment will involve a series of tests to investigate your balance system, which take up to two hours. Depending on your results, our doctors may prescribe medication, arrange further tests, or we may offer a balance rehabilitation programme to help you cope with your imbalance.

Wax Removal

It is important that you are checked for wax prior to your appointment as this may prevent a hearing test from being performed. Wax removal appointments can be booked by your GP as below. If you are an existing patient, please attend our ‘drop-in’ clinic to have the ears checked for wax. If you need wax removal, we can give you a form for your GP to fill in and return to us.

How Can I Be Referred to the Audiology Service?

Usually you will need a referral from your GP. Once a referral has been received, we aim to see you for an initial assessment within two to three weeks.

We accept GP referrals by letter to Withington Community Hospital, Nell Lane, Manchester, M20 2LR or by fax to: 0161 217 3154.

For questions about the service, please call the Appointments Clerk on 0161 217 3150/3195. For information about hearing aid maintenance, call 0161 217 3074.

Alternatively email:

Or via text message: 07824 058299 and we’ll contact you as soon as we can.

Your Audiology Team

Updated 27th March 2020