Outpatients

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If you have a hospital appointment but don’t need to stay overnight it means you are being treated as an outpatient or a day-case. You may need to attend a clinic for a test, treatment, advice and support. Both Wythenshawe Hospital and Withington Community Hospital have outpatients departments so please check your appointment letter to find out which hospital you need to visit.

NEW: Digital appointment letters, in partnership with DrDoctor

Manchester University NHS Foundation Trust, in partnership with DrDoctor, a digital health company, is introducing digital appointment letters to support:

  • Easy and quick access to your appointment letters
  • Reduce confusion from lost letters or letters arriving in the wrong order
  • Improve accessibility for all our patients
  • Save the NHS money by reducing the amount of paper and stamps we are using
  • Reduce our environmental impact

Over the coming months, when we send you an appointment letter, we will also send you a text message with a link (nhs.my/mft) to our online portal, which allows you to view and download your appointment letters on your mobile phone, tablet or computer.

How do I view my digital letter?

  • We will send you a text message (and email if requested) when you have a new digital appointment letter to view online
  • Click the link in your text message (nhs.my/mft) to go to your secure patient portal
  • Click ‘View letter’ and login using your last name, date-of-birth and postcode
  • View and download your new digital letter online as a PDF. Your letters will be stored here for future reference
  • You can access your appointment letters from any device by visiting nhs.my/mft

When using a different device, we will send a code to your mobile phone number for security.

Patients who prefer printed appointment letters can still receive their letters by post as usual.

Frequently Asked Questions

  • Before your appointment
  • At your appointment
  • Shops and cafes
  • Identifying our ward staff

Contact Us: 0161 291 5120.

Planning your visit to MFT

At Manchester University NHS Foundation Trust (MFT) we have been working hard to reduce the risk of spreading Coronavirus (COVID-19) by introducing new processes and protocols to ensure the safety of our patients, visitors and staff at all of our hospitals and community locations.

Please be assured that our hospitals are safe and there are a number of strict infection prevention measures in place to protect you and our staff.

Attending a planned inpatient procedure

If you are attending MFT for a planned inpatient procedure, it is no longer a routine requirement to self-isolate for 14 days. This is in line with national guidance for all, including those extremely vulnerable to COVID-19.

Ahead of your appointment, you will have been in contact with your consultant, doctor or GP who will have talked you through the following recommended guidance for planned procedures:

  • Follow comprehensive social distancing and hand hygiene measures for 14 days before your planned procedure (click here for government advice on social distancing).
  • Three days before your planned procedure, you will have a COVID-19 test to ensure you are not positive for the virus.
  • You will need to self-isolate from the day you have your COVID-19 test until your admission into hospital.

However, we do understand that each patient’s circumstances are different and in some cases you may be advised to self-isolate for 14 days prior to your procedure. You can also opt-in to do this yourself based on your individual circumstances if you wish to do so.

Those who do self-isolate for 14 days will still be required to have a COVID-19 test three days before their planned procedure at MFT.

Attending an outpatient appointment

If you are attending MFT for an outpatient appointment, such as for an x-ray or diagnostic test, there is no requirement for you to self-isolate ahead of your appointment. However, please follow comprehensive social distancing and hand hygiene measures for 14 days prior to your appointment.

Please do not visit the hospital if you have a high temperature, a new continuous cough or a loss or change to your sense of smell or taste.

Please do not visit if you feel unwell or have had contact with a confirmed COVID-19 case.

Please be reminded to follow good hand hygiene measures, adhere to social distancing guidance and wear a face mask to reduce the spread of the virus.

Thank you for helping us to reduce the spread of Coronavirus.