We are currently undertaking a review of our outpatient waiting lists across the Trust at this time.
We have started sending letters out to patients who are currently waiting for a follow-up appointment asking them:-
- Do you no longer need an appointment and wish to be removed from the waiting list?
- Can you wait for an appointment to become free or do you need to be seen sooner because of your health needs?
This page contains both easy-read and translated versions of these communications, which can be accessed by using the links below.
Please find below alternative language versions of the letter.
Easy Read Format
Translated Letters
Letter
Dear [title] [First Name] [Last Name]
We are writing to you as you are waiting for a follow-up appointment within [Specialty], at [Hospital site].
This letter is asking you two questions. Please answer the question that is relevant to you.
- Do you no longer need an appointment and wish to be removed from the waiting list?
If you no longer need an appointment and want to be removed from the waiting list, please leave a message by calling us on 0161 701 7770 and saying:
“My name is ___________and my hospital number is [populate MRN]. I wish to be removed from the waiting list for [populate specialty], waiting list ID [populate with waiting list ID] because (please choose one of the following):
- My symptoms have gone
- I no longer want an appointment
- I have moved and you are no longer my local hospital
- I have received treatment (or I am waiting) with another NHS hospital
- I have received treatment (or I am waiting) with a private hospital
- Can you wait for an appointment to become free or do you need to be seen sooner because of your health needs?
If your health has got worse, we will give you a patient initiated follow up (PIFU) appointment. You will speak to a member of the clinical team to decide if you need to be seen sooner. Please call 0161 701 7760 between 8am and 4pm and we offer you an appointment as soon as we can.
You can phone up to ask for a PIFU appointment within 28 days from the date of this letter, after this time if you need to speak to someone, please refer to your last clinic letter for contact details.
If your health has not got worse and you would still like to wait, you will get an appointment when one becomes available.
If you have already got an appointment, it is important that you attend. If you have any questions please call 0161 701 7760 between 8am and 4pm.
If you are on one or more waiting lists you may get this letter more than once. You should respond to each letter.
On behalf of Manchester University NHS Foundation Trust:
The [Specialty] department.