What you need to know about video appointments

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What do I need to make a video call?

For the smoothest experience you’ll need the MyMFT web portal – available on your internet browser and for both Android & Apple mobile devices. To learn more about MyMFT please click here. You’ll also need:

  • A good, reliable internet connection.
  • A private, well-lit area where you will not be disturbed during the consultation.
  • A computer or smartphone with Google Chrome or Safari web browser.
  • A web camera, speakers and a microphone most portable devices have these built in.

Are appointments secure?

Yes, video calls are secure, and your privacy is always protected. During your consultation, you will be allocated your own private video room – one that only you, your caregivers and your medical professionals can enter.

How much does it cost?

Your video appointment is free. You may be charged for internet usage by your provider.