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Need to speak to someone? Contact details for each laboratory medicine department can be found in the appropriate section.

For initial enquiries call our Business Support Centre on 0161 276 4062 or 8011.

Labs IT support

Between 8am and 4pm telephone 0161 276 4079, alternatively email

Feedback from patients

We encourage feedback from patients about our services. Email with any comments.

Suggestions, complaints and concerns

We welcome any suggestion that will improve our services. It is very important that you let us know of your concerns or dissatisfaction as soon as possible. This will allow us to quickly put things right for you. You can do this by asking to speak to the Laboratory Manager in any department you are dealing with. Usually they can help resolve matters for you.

However, if you feel that you are not able to speak directly to a member of staff or Department about your concern, you can contact PALS (Patient & Liaison Service) who will arrange to see you as quickly as possible.

Enquiries 0161 701 0400

(Last reviewed March 2024)