Services for GP practices

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Here are some of the things you may need to make the most of our laboratory service for GP practices. You will find information on getting urgent results, forms, advice on storing samples and information on using the ICE system, which links your practice directly to our laboratories.

What we do with urgent results

If a test result is abnormal and needs urgent attention, our laboratories will phone the GP practice. If the practice is closed, the laboratory will contact the appropriate out-of-hours GP service provider.

For this reason, you must ensure that the patient’s address is marked on request cards. Without this information, the out-of-hours GP service provider may be unable to trace the patient.

Using the correct container for each test

ORC and Trafford sites:

Make sure you use the correct container/tube for the test you require. To reorder containers/tubes and other consumables, please ensure you use the latest version of the GP database and email it to If assistance is required please contact the Business Support Centre on 0161 276 4062 or 8011.

How to store test samples

For a successful test, samples must be stored in the right conditions and tested within a time limit. See our guide to how to store test samples for details.

Sending urgent samples to MFT

Our courier service collects test samples and delivers supplies up to 5.30pm. Find out what to do if you need to send an urgent sample to us.

Blood taking facilities at MFT

We do not provide a primary care phlebotomy service. But if you are having difficulties getting a blood sample from a patient, there is a limited service in the Blood Room, at Manchester Royal Infirmary, main Outpatients Department, between 9am and 4pm, which can be contacted on 0161 276 4024.

Switch to paperless test reporting

Now that test results are available electronically, why not help us cut down on paper wastage? Download the form for GP request for paperless test reporting.

Anticoagulant service

The Anticoagulant Clinic is in the Out-Patient Department of Manchester Royal Infirmary. For opening times and information on referring patients see details of MFT’s anticoagulant service.

Using the ICE system

For user manuals, e-request forms and how to contact us if you have a query, see our guide to using the ICE system.


(Last reviewed October 2020)