Accreditation, feedback and complaints

Arrow In this section

Any complaints or concerns about any aspect of the service should be raised initially with the Departmental Laboratory Manager on telephone 0161 701 1201.

We are keen to know about any problems arising from the laboratory service. Feedback from our users will help in our constant efforts to improve our service.


The department is accredited by UKAS to ISO 15189:2012 for all laboratory based analyses.

Processes for accreditation for Point of Care Testing (POCT) have been changed and this process is under review.


(Last reviewed November 2019)