In this section
Please read these instructions at least 24 hours before your video appointment. Just like in-person appointments, delays are possible and we thank you for your understanding.
Joining without a MyMFT account
- You will receive a link to access your video call 24 hours before your appointment by text message or email.
- Please join the video call 5 minutes before your appointment start time.
- Click this link to join the call. This will open a web page with Microsoft Teams (computer users) or the Teams app (smartphone and tablet users).
- You will be placed in a digital waiting room until your clinician joins. It may take up to 20 seconds for the appointment to begin.
Joining with a MyMFT account
- Users with MyMFT can ‘eCheck-In’ for video appointments on the MyMFT home page. You can do this up to seven days before your appointment.
- Select ‘eCheck-In’ to fill in any pre-appointment questionnaires and provide details of your current health issues.
- 10 minutes before your appointment, find the ‘Video Consultation’ option on the MyMFT homepage and select ‘View Details’.
- Under ‘Get ready for your visit’, click ‘confirm’. This will tell us you’ve arrived.
- Select ‘Join video visit’. This will open a web page with Microsoft Teams (computer users) or the Teams app (smartphone and tablet users)
- You will be placed in a digital waiting room until your clinician joins. It may take up to 20 seconds for the appointment to begin.