The Board

Mark has considerable strategic leadership experience in both the commercial and public sectors. He has held senior roles in large, successful and national organisations.

As a strong, transformational, and commercial leader at Waitrose and Partners, Mark led the pulling together of different convenience operations into one division to create unity, drive down costs and improve customer experience.

Now the Chief Executive Officer of First Choice Homes Oldham (FCHO) since December 2024 following a successful fours year leading the National Citizen Service (NCS) as CEO.

Mark has pledged to make the housing association an anchor organisation in Oldham in partnership with stakeholders as it develops plans to help with the borough’s housing crisis and promote stronger communities.

During his time at NCS, Mark used his skills and experience to reduce costs whilst also improving the quality and relevance of the services provided. Mark was instrumental in strengthening the organisation’s governance arrangements by establishing robust risk management processes. He also championed the move into the digital world to improve capacity and capabilities, alongside improving customer experience while making NCS a year-round offer to young people.

Serving the community has been a key motivating driver for Mark throughout his career. His service as a school governor and now as an academy director has further enabled him to deploy his leadership skills to help the community.

Mark was born and bred in Manchester. He studied here and he lives here with his family who have been service users of the Trust. He also has family members who are healthcare professionals. Mark feels passionately the NHS is part of our nation’s social fabric. As a Group Non-Executive Director, he wishes to offer his skills and experience in service to others and the Trust to improve the health and quality of life of our Manchester communities.