Northgate Failsafe Solution

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The laboratory uploads data to the Northgate Failsafe Solution each working day.

A sample received (01) message is usually uploaded to the Failsafe system 1-2 days after arrival in the lab, depending on the number of samples received each day.

Results are reported to the relevant Child Health Records Department within 4 working days of receipt but in practice this often occurs 2 days after receipt. Results will appear on the Failsafe the following morning.